Referral Coordinator

4 weeks ago


Houston, Texas, United States Minivasive Pain and Orthopedics Full time
Referral Intake Coordinator

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs.

We are seeking a highly organized and detail-oriented Referral Intake Coordinator to join our team. The successful candidate will be responsible for processing incoming referrals, maintaining effective communication with inter-departmental teams, and ensuring seamless patient care.

Key Responsibilities:
  • Collect and process new patient referrals, updating the corresponding referral log
  • Complete the new patient checklist form and schedule initial consultations as necessary
  • Refer patients to the appropriate physician and office clinic
  • Provide patients with necessary information and instructions prior to their appointment date
  • Notify necessary parties and providers concerning no-show and/or non-compliant patients
Requirements:
  • Excellent time management and organizational skills
  • Ability to multi-task and prioritize work
  • Great customer service skills
  • Strong proficiency in MS Office
  • One year of experience in customer service
Work Schedule:

Monday-Friday, 8-hour work day

Benefits:
  • 3 Medical Plans
  • 2 Dental Plans
  • 2 Vision Plans
  • Employee Assistant Program
  • Short- and Long-Term Disability Insurance
  • Accidental Death & Dismemberment Plan
  • 401(k) with a 2-year vesting
  • PTO + Holidays

Compensation will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.


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