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Customer Service Supervisor

2 months ago

Tacoma WA USA, United States The Bartell Drug Company Full time
About the Role

We are seeking a highly motivated and experienced Customer Service Supervisor to join our team at The Bartell Drug Company. As a Customer Service Supervisor, you will play a key role in ensuring that our customers receive exceptional service and that our store operations run smoothly.

Key Responsibilities
  • Supervise and assist Store Associates with daily operational tasks, including receiving and stocking merchandise, processing transactions, and maintaining a clean and organized store environment.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Assist with merchandising tasks, including plan-o-gram implementation and maintenance.
  • Count and reconcile cash register drawers, prepare deposits, and order change from the bank.
  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design a monthly schedule and assign work to foster an efficient and effective workflow.
Requirements
  • H.S. Diploma or General Education Degree (GED) required.
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What We Offer

We offer a competitive salary, generous paid time off, 401K matching, and career growth opportunities. We are committed to creating an environment that inspires and motivates our associates to reach their full potential.