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Event Security Specialist

2 months ago

Newton, Iowa, United States BEST Crowd Management Full time
About the Role

We are seeking a highly skilled and adaptable Event Security Specialist to join our team at BEST Crowd Management. As an Event Security Specialist, you will play a critical role in ensuring the safety and security of event attendees, while also providing exceptional customer service and support to our clients.

Key Responsibilities
  • Event Setup and Security: Assist with event setup, including the arrangement of equipment, signage, and other necessary materials. Conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
  • Crowd Management: Collaborate with event staff and security personnel to maintain a safe and organized environment. Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
  • Customer Service: Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
  • Security Incidents: Respond promptly and effectively to security incidents or emergencies, following established protocols.
  • Event Rules and Regulations: Monitor event areas to enforce event rules, regulations, and safety procedures.
  • Conflict Resolution: Handle and resolve attendee complaints or conflicts in a calm and professional manner.
Requirements
  • Age Requirement: Be at least 18 years old (age requirements may vary depending on local regulations).
  • Communication Skills: Possess excellent communication and interpersonal skills to interact effectively with event attendees.
  • Observational Skills: Strong observational and problem-solving skills to identify and address potential security risks or issues.
  • Physical Fitness: Ability to remain calm and composed in high-pressure situations and handle challenging individuals. Physical fitness and stamina to stand, walk, and perform duties for extended periods.
  • Background Check: Must pass a background check.
Benefits
  • Competitive Pay: Enjoy competitive pay based on your experience and qualifications.
  • Professional Development: Gain experience in event management and security. Enhance your skills in communication, problem-solving, and customer service.
  • Teamwork: Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.