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Deli Customer Service Representative
2 months ago
Job Summary:
Hansens IGA is seeking a highly motivated and customer-focused Deli Associate to join our team. As a Deli Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized deli department, and ensuring that our customers have a positive shopping experience.
Key Responsibilities:
- Interact with customers in a friendly, courteous, and positive manner, providing assistance with deli items and answering questions about products.
- Serve customers by supplying them with desired deli items, including meats, cheeses, and salads.
- Accurately weigh and package deli items, including slicing meats and cheeses as needed.
- Follow sanitation practices and health regulations, maintaining a clean and safe working environment.
- Restock and face deli cases with product, ensuring that they are visually appealing and meet company standards.
- Direct customers to products and assist with special orders.
- Clean the deli area, including equipment, utensils, and floors, during all shifts.
- Prepare food items for self-service cases and special orders.
- Make deli items, including sandwiches, salads, and other prepared foods.
- Wrap, package, and label prepared foods.
- Handle customer complaints and concerns in a professional and courteous manner.
- Assist with bakery functions as needed.
Requirements:
- Must be 18 years or older.
- Honest, team-oriented individual with a strong work ethic.
- Ability to lift 40lbs occasionally and stand for long periods.