Customer Service Representative
2 days ago
At Speedy Glass, we're committed to delivering exceptional service and top-tier products to our customers. As a leading industry player certified by the Auto Glass Safety Council, we're proud to serve our community through in-shop and mobile auto glass repairs that set the standard for quality and safety.
About the RoleWe're seeking a skilled Customer Service Representative to join our team at our Salem Oregon location. As a key member of our branch, you'll be responsible for providing exceptional customer service, quoting and preparing work orders, and resolving customer requests in a timely and efficient manner.
Key Responsibilities- Provide exceptional customer service to every guest, every time
- Quote, prepare work orders & invoices, and receive payment for all services provided
- Schedule and assign work orders to the appropriate team member
- Resolve customer requests in a timely and efficient manner
- Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate
- Perform all other duties as assigned
- State issued Driver's license and clean driving record
- Physical Requirements: Sitting/computer use for extended periods of time
We believe happy and healthy employees provide the best service to customers. That's why we offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, and much more.
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