Customer Service Representative

2 days ago


Salem, Oregon, United States Fix Network Full time
Customer Service Representative Opportunity

At Speedy Glass, we're committed to delivering exceptional service and top-tier products to our customers. As a leading industry player certified by the Auto Glass Safety Council, we're proud to serve our community through in-shop and mobile auto glass repairs that set the standard for quality and safety.

About the Role

We're seeking a skilled Customer Service Representative to join our team at our Salem Oregon location. As a key member of our branch, you'll be responsible for providing exceptional customer service, quoting and preparing work orders, and resolving customer requests in a timely and efficient manner.

Key Responsibilities
  • Provide exceptional customer service to every guest, every time
  • Quote, prepare work orders & invoices, and receive payment for all services provided
  • Schedule and assign work orders to the appropriate team member
  • Resolve customer requests in a timely and efficient manner
  • Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate
  • Perform all other duties as assigned
Requirements
  • State issued Driver's license and clean driving record
  • Physical Requirements: Sitting/computer use for extended periods of time
What We Offer

We believe happy and healthy employees provide the best service to customers. That's why we offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, and much more.



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