Luxury Sales Account Executive

4 weeks ago


New York, New York, United States The RealReal Full time
About The Role

We are seeking an experienced sales professional to join our team as a Luxury Sales Account Executive. In this role, you will be responsible for driving new business by acquiring consigned items from new clients within an assigned territory.

Key Responsibilities
  • Convert marketing-generated leads into new clients and self-generate new business by prospecting and activating lapsed leads
  • Connect with clients to drive consignment activity through daily outreach and in-home appointments
  • Leverage strong client relationships to gain referrals for new business
  • Procure consigned goods from clients and ship to ecommerce centers on their behalf
  • Outreach daily to leads and clients
  • Provide an outstanding client experience
  • Review contract with clients
  • Set pricing expectations through deep knowledge of luxury, while utilizing internal tools and resources
  • Partner with Consignor Relations team to proactively resolve client issues or concerns
  • Regularly spend more than 70% in the field building client relationships and acquiring consigned items
Requirements
  • 3+ years direct sales experience with a proven track record for success in performance-based direct sales roles
  • Ability to quickly build rapport and establish trust and credibility with clients
  • Ability to commit to 40 hours per week and occasionally work off-hours as required by clientele
  • Self-motivation and drive to achieve results
  • Stellar communication skills - both written and verbal; Ability to effectively interface with sophisticated clientele and adapt communication style to suit the target audience
  • Proven ability to build lasting relationships with clients and colleagues
  • Self-motivated, proactive, dedicated, and results-oriented with a strong ability to work independently in a fast-paced work environment
  • Strong organizational and follow-up skills
  • Proficiency with technological tools including Salesforce or a CRM of similar caliber and G-suite
  • Team-focused mentality with a passion for collaboration
  • A solutions-focused mentality with a growth mindset
  • Adaptability and openness to change
  • Highly coachable with an eagerness to learn
  • Ability to travel more than 70% within designated market
  • Ability to lift and move up to 25 lbs
Preferred Requirements
  • Experience converting leads to close new business
  • Previous experience selling luxury goods and/or services
  • Existing book of clients
  • Ability to discuss and advise customers on general fashion trends and developments in the luxury market
Compensation, Benefits, + Perks
  • Base salary plus uncapped commission
  • $2,000/month commission + additional $500 bonus potential (at target) - top performers earning over $5,000/month
  • Annual Elite Club Trip for top performers
  • Monthly sales competitions (i.e. cash | prizes | site credit | stock)
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays


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