Medical Assistant Team Lead

3 weeks ago


Kissimmee, United States Orlando Family Physicians Full time
Job Summary

The Medical Assistant Lead is a key member of our team at Orlando Family Physicians, responsible for overseeing the planning, provision, and evaluation of patient care. This role requires a high level of expertise, excellent communication skills, and the ability to lead and train other Medical Assistants.

Key Responsibilities
  • Provide exceptional communication and ensure all Medical Assistants follow quality measures.
  • Oversee and manage clinical back-office flow, staff interactions, and daily functions.
  • Ensure Medical Assistants provide quality medical treatment and promote a positive work environment.
  • Manage and train Medical Assistants to improve performance and skill level.
  • Recognize achievements, provide performance appraisals, and maintain proficiency in EMR and care workflows.
Requirements
  • Medical Assistant Certificate or equivalent experience.
  • Knowledge of medical terminology, ICD-10, and CPT coding.
  • Expert computer literacy in electronic health records.
  • Ability to react calmly in emergency situations and maintain safe work practices.
  • Excellent communication and customer service skills.
Preferred Qualifications
  • High school graduate or GED equivalent.
  • Certified in AED and CPR.
  • At least 5 years as a certified Medical Assistant.
  • Bilingual in English/Spanish preferred.
Physical and Mental Requirements
  • Ability to lift 50 pounds and push/pull heavy objects.
  • Ability to stand or sit for extended periods and use fine motor skills.
  • Occasional exposure to communicable diseases or bodily fluids.

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