Bilingual Medical Assistant
4 weeks ago
The role of the Medical Assistant is a critical part of our Health Centers, providing front assistance to providers in the preparation, examination, and treatment of patients.
This Medical Assistant will be cross-trained for back office coverage as needed.
Evernorth Direct Health is a leading business providing custom care delivery and wellness services across four key business lines:
- Wellness Centers
- Health Coaching
- Wellness Events
- COVID-19 solutions
Our health services are designed to redefine healthcare as we know it.
The Medical Assistant will greet and check in patients, verifying coverage and eligibility, and completing necessary paperwork.
They will obtain patient history, take vital signs, and assist with coordination of care.
Additionally, they will administer medications, prepare examination rooms, and clean and sterilize instruments according to protocol.
The Medical Assistant will also answer telephones in compliance with departmental procedures, ascertain the nature of calls, and route them appropriately.
If necessary, they will take accurate and legible messages.
Scheduling appointments and verifying membership according to various benefit coverage is also a key responsibility.
The Medical Assistant will review preprinted instruction sheets with patients and attend department staff meetings and in-service programs.
They will also cross-train to new procedures and departments.
This role is with Evernorth, a new business within the Cigna Group.
We expect the following from our Medical Assistant:
- CMA or RMA certification
- Current BCLS certification
- At least 1 year of front and back office experience
- Experience answering phones and scheduling patients
- Phlebotomy skills
- Solid computer skills, including Electronic Health Records
- Excellent customer service skills
- Team-oriented
- Strong time management skills
- Responsible and reliable
- Bilingual in Spanish
For remote work, a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload is required.
About Evernorth Health Services:
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and increase vitality.
We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.
We are an equal opportunity employer and welcome applications from all qualified candidates.
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