House Manager

2 days ago


Wilmington, Delaware, United States University of North Carolina Wilmington Full time
Job Summary

We are seeking a highly organized and customer-focused House Manager to join our team at the University of North Carolina Wilmington. As a key member of our events team, you will be responsible for ensuring the smooth operation of our performance venues, providing exceptional customer service to patrons, and coordinating with volunteers and staff to deliver a world-class experience.

Key Responsibilities
  • Coordinate front-of-house activities, including event setup, ushering, and patron flow
  • Provide exceptional customer service to patrons, responding to their needs and concerns in a timely and professional manner
  • Work closely with volunteers, staff, and artists to ensure a seamless event experience
  • Manage event-specific equipment and activities in the lobby
  • Ensure patron safety and comfort, as well as ADA compliance
  • Compile event information for post-event reports
Requirements
  • Minimum of two years' experience in house management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Computer literacy in Microsoft Office and web-based software
  • Ability to lift up to 25 pounds and stand for extended periods
Preferred Qualifications
  • Experience working in a fast-paced, dynamic environment
  • Knowledge of event management software and systems
  • Ability to think critically and problem-solve in a fast-paced environment
What We Offer

We offer a competitive hourly rate and the opportunity to work with a talented team of professionals in a dynamic and inclusive environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional events experiences, we encourage you to apply.



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