Youth Case Manager

1 month ago

Anchorage, Alaska, United States Cook Inlet Tribal Council Inc Full time
Job Title: Youth Case Manager

Cook Inlet Tribal Council, Inc. is seeking a dedicated and compassionate Youth Case Manager to join our Employment and Training Services Department. As a key member of our team, you will play a vital role in providing case management services, career exploration, outreach, advocacy, and workshop facilitation for Alaskan Native and American Indian youth in the greater Anchorage service area.

Job Summary:

The Youth Case Manager will work closely with various youth programs and services within CITC to ensure youth have access to these services. This position will also assist participants who are in crisis and may need an advocate to help them work through the process of accessing internal and/or external services to reach self-sufficiency.

Key Responsibilities:
  • Maintain an active participant caseload of Youth participants (Youth Career Connections, Youth Employment Program, or Youth Case Management participants.)
  • Establish goals with youth by administering appropriate assessment tools, interpreting results, and developing plans to identify education and career pathways, and/or employment placements.
  • Obtain education assistance to youth by arranging for services as needed, such as tutoring, counseling, GED preparation, post-secondary opportunities, or other educational needs.
  • Support department youth leadership and community services activities.
  • Provide youth information on services available in the community and CITC.
  • Provide participants orientation to Cook Inlet Tribal Council's (CITC) services.
  • Provide participants with home visits.
  • Provide one-on-one coaching and life skills to youth. Identify participants' barriers to education and assist them in finding solutions to barrier removal.
  • Recognize participants' strengths and skills, and apply those attributes to appropriate activities.
  • Authorize Supportive Services to eligible participants according to program policy and procedure.
  • Screen and place participants into subsidized employment positions, and supervise participants in partnership with worksite supervisors while they gain work experience.
  • When needed, follow progressive discipline procedures, including completion of performance coaching forms and disciplinary action notices, in partnership with the Human Resources Department.
  • Work one-on-one with Case Managers on referrals and outreach for Tribal Training and Youth Employment Program (YEP).
  • Work with various employment entities to develop suitable worksites for youth participants.
  • Schedule and attend regular work site visits to monitor youth performance.
  • Attend job fairs and community outreach events to promote 477 Youth Services.
  • Collect time sheets, review, and contact employer work site supervisors and participants if any discrepancies.
  • Approve time sheets within CITC's electronic timekeeping portal and store records in participant electronic files.
  • Obtain, track, and document all pertinent information in each case file and/or electronically utilizing the Case Management Database.
  • Utilize employment resources, especially Alaska's People Department at CITC, and within the community to provide work and training opportunities for participants.
  • Update and report participant TANF activities & related 477 statistics monthly to Youth Services Supervisor.
  • Participate in scheduled community meetings as requested.
  • Assist in the facilitation of group activities or workshops, including the week-long orientation for YEP interns.
  • Develop curriculum for life skills classes and workshops.
  • Facilitate life skills classes and workshops.
  • Work as part of a team which includes co-workers, partner agencies, and the participant.
  • Attend and actively participate in department meetings and trainings.
  • Bring policy issues to Youth Services Supervisor or Management Team as they arise.
  • Fill in for absent case managers and youth services assistant when necessary.
  • Maintain confidentiality according to regulations, policies, and procedures.
  • Perform all related duties as needed and assigned.
Requirements:
  • Associate Degree or Two (2) years of work experience in case management, employment counseling, workforce development; or year for year experience in similar field.
  • Minimum of one (1) year case management experience, with preference given to those with knowledge of the mental health/substance abuse, homelessness, social work, transition age youth services, and workforce development fields.
Preferred Qualifications:
  • Master's degree in Human Services, Counseling, Social Work, and/or a related field.
  • Experience in social services or non-profit settings.
  • State/Federal grant experience or experience with transition age youth services.
  • Experience working with Alaska Native and American Indian populations with a working knowledge of their values and belief systems and the ability to provide culturally competent services.
Physical Requirements:

Primarily works in an office setting, with extended periods of time at a desk and on a computer.

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