Aircraft Service Technician

4 days ago

Rochester, Minnesota, United States BBA Aviation Plc. Full time
Job Summary

A Line Service Technician is a customer-facing role responsible for providing exceptional service to general aviation aircraft, crews, and passengers. This role involves operating ground service equipment, using knowledge of company policies and procedures to deliver efficient and excellent service.

Key Responsibilities

The successful candidate will be responsible for:
  • Working as part of a team to deliver safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests
  • Collaborating with coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met
  • Providing a range of services to aircraft, including fueling, de-icing, lavatory, ground power, and potable water services, parking, marshalling, delivering catering, and towing
  • Operating and driving ground service equipment, such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc.
  • Offering, promoting, selling, and delivering general aviation services to crewmembers, customers, and other guests
  • Maintaining safe, clean, and secure ramps and operations
  • Driving a shuttle vehicle with passengers and/or luggage and cargo
  • Loading and unloading luggage and other cargo into/out of aircraft and from/into the FBO or other location
  • Fuel handling, including fuel quality control, fuel receipt, inventory, and maintaining accurate related documentation
  • Providing professional and friendly customer service while exhibiting a positive and helpful attitude, consideration, and courtesy to everyone at all times
  • Understanding, complying with, and enforcing all operational, safety, and customer service requirements for all aspects of the job
  • Understanding, complying with, and enforcing all security protocols as dictated by Signature and the airport
  • Creating accurate records pertaining to time worked and activities and services performed
  • Abiding by emergency response procedures when critical events occur
  • Recommending improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel
  • Other duties as requested
Essential Requirements

The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
  • Safely and accurately conducting flight line operations in accordance with established policies and procedures
  • Regular and reliable in-person and timely attendance for all shifts, which may include nights, weekends, and/or holidays as scheduled
  • This is a physical job, with extensive and constant standing, walking, lifting, carrying, stretching, pinching, pushing, pulling, bending, crawling, climbing, twisting, etc.
  • Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
  • Clearly communicating in English with others in person, via telephone, radio communicators, and in writing
  • Must be able to physically enter/exit and operate motor vehicles and ground support equipment, such as fuel trucks, vans, tugs, and cars
  • Must be able to safely and efficiently perform various functions (e.g., fueling, de-icing) from elevated heights
  • Ability to read, understand, and follow all company policies, safety, and ethical procedures, and relevant laws, regulations, orders, and the like
  • Must work well as part of a team, get along with others, follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions
  • Ability to prioritize and perform multiple tasks simultaneously
  • Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality, and professionalism and always with a sense of cultural awareness and sensitivity
  • Independently and proactively preparing for arriving/departing aircraft, identifying and performing open job tasks, and immediately speaking up and/or pointing out observed safety concerns to all stakeholders
Qualifications

To qualify for this position, applicants and those in the role must have:
  • High school diploma or general education degree (GED)
  • Minimum of 18 years of age
  • A valid state driver's license. In some locations, a commercial driver's license (CDL) is required as dictated by local regulations and business needs
  • Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies
  • Ability to successfully and timely complete Signature's training programs
  • Ability to pass a color vision test for purposes of inspecting aviation fuel
  • Ability to use a computer and email, including pass computer-based training modules
  • Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
  • Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
  • Ability to work flexible schedules, including night, holiday, and weekend shifts, and in various weather conditions
  • Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service, or other related field; or equivalent combination of education and experience and/or training
About Us

Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair, and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality.

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

Our Benefits
  • 401(k)
  • Critical Illness, Hospital Indemnity, and Accident Insurance
  • Identity Theft and Legal Services
  • Paid time off
  • Tuition reimbursement
  • Training and Development
  • Employee Assistance Program (EAP) & Perks

  • Automotive Service Technician

    1 day ago

    Rochester, Minnesota, United States Rochester Toyota Service Full time

    We are seeking a skilled Automotive Service Technician to join our team at Rochester Toyota Service. As an entry-level mechanic, you will be responsible for performing oil changes, tire rotations, and other light maintenance work. This is an excellent opportunity to start your career in the automotive service industry and grow with our company.Our...

  • Automotive Technician Trainee

    5 days ago

    Rochester, Minnesota, United States Rochester Toyota Service Full time

    Join Our Team as an Automotive Technician ApprenticeWe are seeking a highly motivated and enthusiastic individual to join our team as an Automotive Technician Apprentice at Rochester Toyota Service. As a key member of our team, you will have the opportunity to develop your skills and knowledge in the automotive industry, working alongside our experienced...

  • Automotive Technician Trainee

    5 days ago

    Rochester, Minnesota, United States Rochester Toyota Service Full time

    Join Our Team as an Automotive Technician ApprenticeWe are seeking a highly motivated and enthusiastic individual to join our team as an Automotive Technician Apprentice at Rochester Toyota Service. As a key member of our team, you will have the opportunity to develop your skills and knowledge in the automotive industry, working alongside our experienced...

  • Service Technician

    3 weeks ago

    Rochester, Minnesota, United States Kendell Full time

    Job SummaryWe are seeking a highly skilled Service Technician to join our team at Kendell. As a Service Technician, you will be responsible for installing and servicing commercial door openings and applications, providing superior customer service and presenting a positive, professional image to customers, clients, and employees in all interactions.Key...

  • Medical Laboratory Technician

    5 days ago

    Rochester, Minnesota, United States Core Staffing Service Full time

    Job Title: Medical Laboratory TechnicianCore Staffing Service is seeking a highly skilled Medical Laboratory Technician to join our team on a travel assignment in Rochester, Minnesota.Job Summary:We are looking for a Medical Laboratory Technician to perform analyses on blood, tissue, and body fluids to aid healthcare providers in the diagnosis, prognosis,...

  • Service Shop Technician

    4 days ago

    Rochester, Minnesota, United States Scheels Full time

    Scheels - Service Shop TechnicianWe are seeking a skilled Service Shop Technician to join our team at Scheels. As a key member of our maintenance team, you will be responsible for ensuring the efficient operation of our store equipment and customer gear.Key Responsibilities:Provide maintenance and assembly of customer and store equipmentSafely fill CO2 and...

  • Forklift Service Technician

    2 weeks ago

    Rochester, Minnesota, United States Fairchild Equipment Inc. Full time

    Job Title: Forklift Service Road TechnicianAbout Fairchild Equipment Inc.Fairchild Equipment Inc. is a leading provider of material handling equipment and services. With a strong commitment to customer satisfaction and employee development, we are seeking a skilled Forklift Service Road Technician to join our team.Job Summary:We are looking for a highly...

  • HVAC Service Technician

    1 month ago

    Rochester, Minnesota, United States THE BLUE COLLAR RECRUITER Full time

    Unlock Your Potential as an HVAC TechnicianWe are seeking an experienced HVAC technician to join our team at The Blue Collar Recruiter. As a key member of our team, you will be responsible for performing commercial and residential service repairs, finding the best solution for our customers, and following all health and safety regulations.What We...

  • Field Service Technician

    3 weeks ago

    Rochester, Minnesota, United States Nuss Truck and Equipment Full time

    Job Title: Field Service TechnicianWe are seeking a highly skilled Field Service Technician to join our team at Nuss Truck & Equipment. As a Field Service Technician, you will be responsible for diagnosing, repairing, and maintaining heavy construction equipment in the field.Key Responsibilities:Diagnose and repair complex issues with heavy construction...

  • HVAC Service Technician

    4 weeks ago

    Rochester, Minnesota, United States Metropolitan Mechanical Contractors Full time

    Job Title: HVAC Service TechnicianMetropolitan Mechanical Contractors, Inc. (MMC) is seeking a skilled HVAC Service Technician to join our team. As a key member of our service department, you will be responsible for delivering exceptional service to our customers, ensuring their commercial properties are running efficiently and effectively.Key...

  • HVAC Service Technician

    1 month ago

    Rochester, Minnesota, United States THE BLUE COLLAR RECRUITER Full time

    Unlock Your Potential as an HVAC TechnicianWe are seeking an experienced HVAC technician to join our team at The Blue Collar Recruiter. As a key member of our team, you will be responsible for performing commercial and residential service repairs, finding the best solution for our customers, and following all health and safety regulations.What We...

  • Service Shop Technician

    4 weeks ago

    Rochester, Minnesota, United States Scheels Full time

    Service Shop TechnicianScheels is seeking a skilled Service Shop Technician to join our team. As a key member of our maintenance team, you will be responsible for ensuring the efficient operation of our store equipment and customer gear.Key Responsibilities:Maintain and assemble customer and store equipment to ensure optimal performanceSafely fill CO2 and...

  • Service Technician

    5 days ago

    Rochester, Minnesota, United States Scheels Full time

    About the RoleWe are seeking a highly skilled Service Technician to join our team at Scheels. As a Service Technician, you will be responsible for providing exceptional customer service and ensuring the maintenance and assembly of customer and store equipment.Key ResponsibilitiesEfficiently provide maintenance and assembly of customer and store...

  • Service Technician

    4 days ago

    Rochester, Minnesota, United States Scheels Full time

    About the RoleScheels is seeking a highly skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing exceptional customer service and ensuring the maintenance and assembly of customer and store equipment.Key ResponsibilitiesEfficiently provide maintenance and assembly of customer and store equipment.Safely...

  • Service Shop Technician

    5 days ago

    Rochester, Minnesota, United States Scheels Full time

    About ScheelsScheels is a leading retailer in the sporting goods industry, dedicated to providing an exceptional customer experience. Our team is passionate about helping customers find their perfect gear and creating a welcoming environment for all.Job SummaryWe are seeking a highly skilled Service Shop Technician to join our team. As a Service Shop...

  • Automotive Service Technician

    5 days ago

    Rochester, Minnesota, United States Valvoline Instant Oil Change Full time

    Join Our Team as a Lube TechnicianWe are seeking a highly motivated and detail-oriented Lube Technician to join our team at Valvoline Instant Oil Change. As a Lube Technician, you will play a critical role in ensuring our guests' vehicles are safe and well-maintained.Key Responsibilities:Perform preventative maintenance services, including oil changes, fluid...

  • Automotive Service Technician

    5 days ago

    Rochester, Minnesota, United States Rochester Mazda Full time

    Rochester Mazda Service Technician Job DescriptionWe are seeking a highly skilled and motivated Automotive Service Technician to join our team at Rochester Mazda. As a key member of our service department, you will play a critical role in delivering exceptional customer service and ensuring the highest level of vehicle maintenance and...

  • Laboratory Service Technician

    4 weeks ago

    Rochester, Minnesota, United States Mayo Clinic Full time

    Phlebotomist - Laboratory Service TechnicianAbout the Role:As a Phlebotomist - Laboratory Service Technician at Mayo Clinic, you will play a vital role in the diagnosis and treatment of patients by collecting and processing blood samples. You will work closely with our team of healthcare professionals to ensure accurate and efficient laboratory...

  • Automotive Service Technician

    1 day ago

    Rochester, Minnesota, United States Rochester Mazda Full time

    Job Summary: We are seeking a highly skilled Automotive Service Technician to join our team at Rochester Mazda. As a key member of our service department, you will be responsible for performing high-quality repairs and maintenance on vehicles, ensuring customer satisfaction, and contributing to the success of our dealership.Responsibilities:Perform repairs...

  • Laboratory Service Technician

    4 weeks ago

    Rochester, Minnesota, United States Mayo Clinic Full time

    Phlebotomist - Laboratory Service TechnicianAbout the Role:We are seeking a skilled Phlebotomist to join our team as a Laboratory Service Technician. As a key member of our laboratory team, you will be responsible for performing venous capillary, and line collections, and Point of Care (POC) testing of all ages to aid in the diagnosis and treatment of...