Service Technician

5 days ago

Rochester, Minnesota, United States Scheels Full time
About the Role

We are seeking a highly skilled Service Technician to join our team at Scheels. As a Service Technician, you will be responsible for providing exceptional customer service and ensuring the maintenance and assembly of customer and store equipment.

Key Responsibilities
  • Efficiently provide maintenance and assembly of customer and store equipment.
  • Safely fill CO2 and compressed air tanks for paintball markers.
  • Maintain accurate and detailed records for store and customer equipment.
  • Ensure a clean and professional environment.
  • Assist with delivering and loading customer equipment and merchandise at the store and to customer residences.
  • Ability to speak for extended periods to customers or associates.
  • Exceptional problem-solving and analytical skills.
  • Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals.
  • Ability to write reports and speak effectively before groups of customers and associates.
Requirements
  • Customer Service
  • Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person.
  • Culture
  • Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency.
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
  • Show respect and appreciation for others and Scheels.
  • Arrive to work and meetings 10 minutes early.
  • Team Mentality
  • Genuine interest and action in helping others before yourself, regardless of recognition or reward.
  • Teach-ability
  • Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback.
  • Ability to adapt to a changing work environment.
  • Ability to apply concepts of basic math, grammar, punctuation, and spelling.
Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Very heavy work. Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

Physical demand requirements are in excess of those for heavy work.

Benefits

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

To see a full list of benefit offerings from Scheels, visit our website.

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