Administrative Leadership Specialist

7 days ago


Carlisle, Pennsylvania, United States Sadler Health Center Co Full time
Job Title: Front Office Manager
Description:
Sadler Health Center Co is a Federally Qualified Health Center seeking an experienced Front Office Manager to join our team. In this critical leadership role, you will oversee daily front office operations, manage administrative staff, and ensure exceptional patient care.

Key Accountabilities:
  • Operational Management: Develop and implement strategies to enhance front office efficiency, quality, and patient satisfaction.
  • Patient Engagement: Deliver outstanding patient service, handle complaints, and oversee patient satisfaction surveys.
  • Leadership & Collaboration: Supervise front office staff, act as a liaison between front office and clinical leadership, and develop policies to improve workflows.
  • Scheduling & Compliance: Coordinate patient scheduling, ensure accurate data collection, and comply with regulatory requirements.

What You Need:
The successful candidate will possess a Bachelor's degree in business or healthcare administration, with 3+ years of experience in medical practice or healthcare call center operations, including at least 1 year in a supervisory role. Proficiency in Microsoft Office applications and familiarity with EHR systems are required. Salary range: $62,000-$72,000 per year.

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