Service Desk Specialist

3 weeks ago


San Francisco, California, United States Hertz Full time
Service Desk Specialist

We are seeking a highly skilled and results-driven Service Desk Specialist to join our team. As a specialist, you will be responsible for delivering exceptional customer service, resolving customer inquiries and issues, and providing support to internal teams. If you have a passion for helping others and exceeding customer expectations, we want to hear from you

Main Tasks:
* Handle customer inquiries and resolve issues in a timely and effective manner
* Collaborate with internal teams to resolve customer complaints and concerns
* Analyze customer feedback and provide recommendations for process improvements

What We Offer:
* Estimated salary: $22/hour + bonus incentives
* A comprehensive benefits package, including competitive compensation, health insurance, and retirement plans
* Opportunities for career growth and professional development

About Our Company:
The Hertz Corporation is a global leader in the car rental industry, operating the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in over 9,700 locations worldwide.

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