IT Business Analyst
3 weeks ago
**About Us:**
San Francisco Campus for Jewish Living is a leading provider of healthcare services in the San Francisco Bay Area.
**Job Summary:**
We are seeking an experienced Service Desk Business Analyst to join our IT team.
This role involves providing technical support to our staff, as well as analyzing business processes and identifying areas for improvement.
Key Responsibilities:
- Providing technical support to end-users
- Analyzing business processes and identifying areas for improvement
- Documenting processes and procedures
- Collaborating with project management team to prioritize deliverables
Requirements:
- Associates Degree or equivalent work experience
- At least 3-5 years of experience in a service desk environment
- Setup and configuration of Windows and Mac OS hardware and software
- Strong knowledge of Microsoft Office Suite and Active Directory
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a diverse team
- Professional development opportunities
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