Outreach Coordinator

2 days ago


New York, New York, United States John Jay College Institute for Justice and Opportunity Full time
About the Role

The John Jay College Institute for Justice and Opportunity is seeking a highly skilled Outreach Specialist to join our team. As a key member of our team, you will be responsible for providing critical support to incoming participants from diverse backgrounds, facilitating their orientation, and implementing trauma-informed practices to engage individuals interested in our programs.

Key Responsibilities
  • Conduct outreach and provide short-term case management to ensure participants receive necessary support
  • Maintain stakeholder relationships and effectively use technology and social media to communicate with potential students
  • Implement outreach campaign strategies to meet and exceed quarterly goals
  • Provide trauma-informed case management services and maintain detailed case notes
  • Collaborate with team members to identify and establish new referral partnerships and service providers
About the Institute

The John Jay College Institute for Justice and Opportunity is a champion of institutional, structural, and personal transformation, opening doors and eliminating barriers to success for people who have been involved in the criminal legal system. Our comprehensive and strategic approach includes direct service, research, technical assistance, and policy advocacy, with a focus on increasing access to higher education for people with criminal histories.

Requirements
  • High School Diploma or equivalent required; Associate degree preferred
  • Minimum of two years' experience in Community Outreach work or community-centered activities
  • Valid NYS Driver's Identification
What We Offer

The Institute is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.



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