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Housing Outreach Coordinator

2 months ago

New York, New York, United States Goddard Riverside Community Center Full time
Housing Outreach Specialist

Goddard Riverside Community Center is seeking a dedicated and compassionate Housing Outreach Specialist to join our team. As a key member of our outreach team, you will work closely with individuals experiencing homelessness, providing case management services and connecting them with permanent housing solutions.

Key Responsibilities:
  • Provide case management services to adults experiencing homelessness, with a focus on placement into transitional and permanent housing
  • Perform intake, assessment, service planning, advocacy, referral, and escort services
  • Maintain accurate client case records and enter data into our computer database using handheld and desktop computers
  • Provide follow-up case management for clients placed in housing, to promote retention and document outcomes
  • Attend staff meetings, case conferences, training programs, and supervision meetings; participate in program evaluation and improvement
  • Coordinate team referrals for caseload additions and ensure clients are properly documented in MOCapp and connected to an assigned Housing Outreach Specialist
  • Participate in outreach trips to identify and communicate with unsheltered individuals
  • Perform additional duties such as working with a peer, assisting with their integration on the team, or other administrative tasks
  • Drive outreach van and take public transportation when needed
  • Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan, including the HOPE count
Requirements:
  • Bachelor's Degree preferred
  • Prior experience with the homeless and/or mentally ill population preferred
  • Valid driver's license and a driving record that meets the agency's auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)
  • Flexibility in work hours; available to work evening, overnight, and weekend shifts as required
Skills and Abilities:
  • Understanding of housing first and other harm reduction models
  • Ability to multitask
  • Strong interpersonal skills
  • Strong written and verbal skills
  • Team player
  • Good judgment
Computer Skills:
  • Proficient in Microsoft Outlook
  • Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES

Goddard Riverside Community Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organization's mission.