Senior Operations Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Senior Operations Manager to lead our contracted services team. As a key member of our management team, you will be responsible for planning, managing, and guiding services for multiple sites to meet operating and financial goals, client objectives, and customer needs.
Key Responsibilities
- Lead a team of operations managers to provide excellent service to our clients
- Manage client and community relationships at the location, continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction
- Build, develop, and lead a management team and staff capable of carrying out organizational objectives
- Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
- Manage compliance with all local, state, and federal regulations and codes and maintain all associated records and reports
Requirements
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
- Meaningful experience in service industry, contract services, or hospitality environment
- Experience in creating and managing a department budget, financial controls, and analysis
About Aramark
Aramark is a leading provider of food and facilities services to clients around the world. We are committed to delivering exceptional service and creating a positive impact on our communities.
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