Centralized Processing Specialist

2 weeks ago


El Monte, California, United States East West Bank Full time
Job Summary:

We are seeking a highly skilled Centralized Processing Specialist to join our team at East West Bank. As a key member of our banking operations team, you will be responsible for performing accounting and GL reconcilement tasks, processing return items, non-post transactions, and ATM balancing, and handling customer inquiries via phone and email. If you have a strong background in banking back office operations and excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Perform accounting and GL reconcilement tasks to ensure accuracy and completeness of financial records
• Process return items, non-post transactions, and ATM balancing to maintain the integrity of our financial systems
• Handle customer inquiries clearly and professionally via phone and email to provide excellent customer service
• Operate with minimal supervision and exercise independent judgment in completing assignments

Requirements:

• 1+ year of experience in banking back office operations
• Strong knowledge of FIS IBS Insight systems is a plus
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment with sensitive deadlines and handle multiple tasks simultaneously
• Proficiency in Microsoft Word and Excel programs
• Detail-oriented with strong organizational skills

What We Offer:

The base pay range for this position is USD $20.00/Hr. - USD $24.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location. We offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment.

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