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Healthcare Administrative Specialist

2 months ago


Philadelphia, Pennsylvania, United States Align ENT & Allergy Full time

Align ENT & Allergy is actively looking for a committed and detail-oriented Medical Receptionist to enhance our operations within the Vernose & McGrath division. In this role, you will be pivotal in delivering outstanding service to our patients while ensuring the efficient functioning of our practice.

As a recognized leader in the healthcare sector, Align ENT & Allergy focuses on providing specialized services in ENT and Allergy care. Our dedicated team of healthcare professionals is devoted to enhancing patient health through tailored treatment strategies and empathetic support.

Key Responsibilities
  • Greet and register patients, ensuring precise input of patient data into the electronic medical records system.
  • Manage appointment scheduling and confirmations, collaborating with medical staff to maximize operational efficiency.
  • Handle incoming calls, respond to patient queries, and route calls to the relevant departments.
  • Assist patients in completing necessary documentation and gather insurance details.
  • Process patient payments accurately and maintain thorough financial records.
  • Update and manage patient files, ensuring confidentiality and precision.
  • Facilitate patient flow to provide a seamless experience and effective resource utilization.
  • Work with insurance providers to secure pre-authorizations for medical services as required.

Qualifications

  • High school diploma or equivalent required.
  • Prior experience in a medical receptionist role or a similar customer service position.
  • Strong verbal and written communication skills.
  • Excellent attention to detail and organizational skills.
  • Familiarity with electronic medical records systems and basic computer applications.
  • Understanding of medical terminology and procedures.
  • Outstanding customer service abilities with a warm and approachable demeanor.
  • Ability to thrive in a collaborative team environment.
  • Adaptability to changing circumstances and effective task prioritization.
  • Dependable and punctual with a strong commitment to work ethics.

Benefits Offered

  • Comprehensive Health Benefits
  • Vision Coverage
  • Dental Insurance
  • 401K Retirement Plan
  • Paid Time Off