Food and Beverage Operations Manager
3 weeks ago
Job Summary:
We are seeking a highly skilled Food and Beverage Manager to join our team at Hilton Garden Inn San Jose Airport. As a key member of our hotel staff, you will be responsible for ensuring our guests enjoy a quality dining experience that meets their expectations.
Key Responsibilities:
- Hire, train, and mentor food and beverage employees to provide exceptional service to our guests.
- Support employees and fill in as needed to ensure efficient service and resolve guest issues promptly.
- Engage with guests to gather feedback and improve our dining experience.
- Monitor food and beverage deliveries for quality, presentation, and portion control.
- Ensure compliance with food handling and safety guidelines, including kitchen logs.
- Manage daily cash control and financial reporting for the department.
- Oversee inventory, ordering, and receiving of food and beverage items.
- Develop sales promotion efforts to meet or exceed profit objectives while controlling costs.
Requirements:
- Effective communication and interpersonal skills to interact with employees and guests.
- Ability to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in a friendly, courteous, and service-oriented manner.
- Attend hotel meetings and trainings as required.
- Participate in M.O.D. coverage as needed.
- Maintain high standards of personal appearance and grooming.
- Comply with hotel standards and regulations to ensure safe and efficient operations.
What We Offer:
- Competitive salary range: $64,500-66,500
- Group insurance, including medical, dental, vision, and company-paid life insurance
- Paid time off
- Company-matched 401(k) plan
- Voluntary benefits, including short-term disability, long-term disability, accident, life, critical illness, and Flexible Spending Account
- Life enrichment benefits, including hotel benefits, employee assistance program, leadership development program, and more
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