Food and Beverage Operations Manager

3 weeks ago


San Jose, California, United States Hilton Garden Inn San Jose Airport Full time

Job Summary:

We are seeking a highly skilled Food and Beverage Manager to join our team at Hilton Garden Inn San Jose Airport. As a key member of our hotel staff, you will be responsible for ensuring our guests enjoy a quality dining experience that meets their expectations.

Key Responsibilities:

  • Hire, train, and mentor food and beverage employees to provide exceptional service to our guests.
  • Support employees and fill in as needed to ensure efficient service and resolve guest issues promptly.
  • Engage with guests to gather feedback and improve our dining experience.
  • Monitor food and beverage deliveries for quality, presentation, and portion control.
  • Ensure compliance with food handling and safety guidelines, including kitchen logs.
  • Manage daily cash control and financial reporting for the department.
  • Oversee inventory, ordering, and receiving of food and beverage items.
  • Develop sales promotion efforts to meet or exceed profit objectives while controlling costs.

Requirements:

  • Effective communication and interpersonal skills to interact with employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in a friendly, courteous, and service-oriented manner.
  • Attend hotel meetings and trainings as required.
  • Participate in M.O.D. coverage as needed.
  • Maintain high standards of personal appearance and grooming.
  • Comply with hotel standards and regulations to ensure safe and efficient operations.

What We Offer:

  • Competitive salary range: $64,500-66,500
  • Group insurance, including medical, dental, vision, and company-paid life insurance
  • Paid time off
  • Company-matched 401(k) plan
  • Voluntary benefits, including short-term disability, long-term disability, accident, life, critical illness, and Flexible Spending Account
  • Life enrichment benefits, including hotel benefits, employee assistance program, leadership development program, and more


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