Customer Success Associate

3 weeks ago


Vail, Colorado, United States Harvest Hosts Full time
Harvest Hosts Job Opportunity

**About Us:** Harvest Hosts is a rapidly growing technology company in the travel industry. We are dedicated to promoting happier lives through road travel and supporting small businesses and communities along the way.

**Job Overview:** We're looking for a motivated professional to join our Host Success team as a Customer Success Associate. This role will support our Boondockers Welcome network, ensuring that hosts are set up properly on our website, updating information as needed, and handling questions from members who visit their locations.

**Key Responsibilities:**

  • Host onboarding and education
  • Updating CRM and other systems
  • Generating and responding to potential and current hosts
  • Performing administrative functions related to the host network
  • Helping hosts and members with our online Request-A-Stay system

**Requirements:**

  • Customer service experience, preferably remote-based
  • Critical thinking skills and intellectual curiosity
  • Excellent written and verbal skills
  • Technical website and mobile app navigation experience
  • Professional phone presence and demeanor

**Compensation and Benefits:** We offer a competitive pay range of $18-$20 per hour, plus full benefits, flex time, PTO, parental leave, a 401k, and a fun work environment.



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