Customer Service Representative

6 days ago


Vail, Colorado, United States Vail Resorts Full time

Delivering Exceptional Guest Experiences

Vail Resorts is a leading hospitality company that offers unparalleled guest experiences in the mountains. As a Front Desk Agent, you will be the face of our hotel, providing warm and welcoming service to guests from around the world.

Salary and Benefits

The expected pay range for this position is $20.00 - $22.04 per hour, making it an attractive opportunity for those seeking a rewarding career in customer service. In addition to competitive compensation, we offer a comprehensive benefits package, including free pass(es), free ski and snowboard lessons, 40% retail discounts, and wellness benefits to fuel your success.

About the Role

As a Front Desk Agent, you will work face-to-face with customers, checking them in and out, answering phones, and handling all their needs with a smile. You will be responsible for maintaining a professional appearance and demeanor, while also helping resolve discrepancies with guest bills.

Requirements

  • Must be able to communicate fluently in English
  • Friendly, strong people skills
  • Somewhat strong computer skills

A Career Opportunity Like No Other

Vail Resorts offers a unique work environment where you can discover (or re-discover) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. Don't miss out on this chance to grow through Epic Service, our leading training and development experience.



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