Loan Servicing Specialist
4 weeks ago
About the Role
We are seeking a skilled Loan Servicing Specialist to join our team in a GNMA Quality Control role. As a key member of our team, you will be responsible for performing and monitoring default loan servicing events within timelines and workflow processes on files.
Key Responsibilities
- Responsible for servicing mortgage accounts to ensure claims are filed accurately and in compliance with all state, federal laws, and within Investor, Insurer, Agency and company guidelines
- Complete QC reviews for GNMA Claims (FHA, USDA, VA) within the departmental SLAs
- Research and cure suspended FHA Claims; monitor appeals and curtailments on GNMA claims
- Monitor title package processes ensuring the title packages are submitted timely to the insurer
- Ensure claim filing/activities are completed, by interacting and instructing various parties such as attorneys, investors, insurers, and any other party involved with the claim
Requirements
- 3+ years GNMA Claim Filing experience
- 2+ years of GNMA of Quality Control Experience
- Self-starter, with the ability to problem solve questions regarding FHA Claims
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success.
We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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