Hospitality Associate

1 week ago


Phoenix, Arizona, United States Mountain Shadows Full time
Job Summary

As a Room Attendant at Mountain Shadows Resort, you will play a vital role in ensuring the highest level of cleanliness and comfort for our guests. This position is responsible for cleaning and maintaining guest rooms, as well as providing exceptional customer service.

Responsibilities
  1. Clean and prepare guest rooms for occupancy, including making beds, restocking linens, and replenishing amenities.
  2. Maintain the cleanliness and organization of guest rooms, including dusting, vacuuming, and sanitizing surfaces and fixtures.
  3. Provide exceptional customer service by responding promptly to guest requests and resolving any issues that may arise.
  4. Collaborate with the housekeeping team to ensure that all guest rooms are cleaned and maintained to the highest standards.
  5. Participate in ongoing training and development to stay up-to-date on hotel policies and procedures, as well as industry best practices.

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