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Parts Coordinator

2 months ago

San Juan Capistrano, California, United States Nissan of San Juan Capistrano Full time
Job Summary

We are seeking a highly skilled and detail-oriented Parts Counterperson to join our team at Nissan of San Juan Capistrano. As a key member of our parts department, you will be responsible for providing exceptional customer service, managing inventory, and ensuring seamless communication with our service technicians.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a professional and timely manner.
  • Inventory Management: Maintain accurate and up-to-date inventory records, ensuring that all parts and accessories are properly stocked and organized.
  • Order Fulfillment: Process and fulfill orders for service technicians, ensuring that all necessary parts and accessories are delivered promptly and efficiently.
  • Communication: Communicate effectively with service technicians, customers, and other team members to ensure seamless communication and collaboration.
  • Inventory Control: Conduct regular inventory audits to ensure accuracy and identify areas for improvement.
  • Continuous Improvement: Stay up-to-date with new products, technologies, and industry developments to provide expert knowledge and recommendations to customers.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a parts or inventory management role preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in inventory management software.
Working Conditions

This is a full-time position that requires working in a fast-paced and dynamic environment. The successful candidate will be able to work effectively in a team setting, communicate clearly and concisely, and maintain a high level of accuracy and attention to detail.