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Patient Billing Support Specialist
2 months ago
The Patient Billing Support Specialist plays a crucial role in ensuring a seamless billing experience for our patients at AIS HealthCare. This position involves direct communication with new patients regarding their billing procedures.
Key Responsibilities- Engage proactively with patients to inform them about any changes in billing policies.
- Address patient inquiries and concerns during the initial contact, ensuring a high level of customer satisfaction.
- Escalate issues to management when necessary to resolve complex billing inquiries.
- Conduct follow-up communications to ensure patient understanding and satisfaction with billing processes.
The ideal candidate will possess strong communication skills and a commitment to providing exceptional service in a healthcare environment. Experience in customer service, particularly in the insurance or medical fields, is highly valued.
