Billing Specialist

4 weeks ago


Chicago, Illinois, United States Kilpatrick Townsend & Stockton Full time

Kilpatrick Townsend & Stockton is seeking a highly skilled Billing Specialist to join our Financial Services Department. This role will be part of our team of attorneys, paralegals, and support staff providing exceptional service to internal and external clients.

The successful candidate will be responsible for the timely and successful processing of the firm's billing needs, utilizing a complex IP billing and electronic e-billing system. This individual will also ensure the accurate and consistent billing and other data to be produced while completing job responsibilities.

Key Responsibilities:

  • Submit electronic bills using various e-billing systems, including processing appeals and error message handling
  • Receive and process billing edits, transfers, and changes for attorneys in multiple practice groups
  • Coordinate, monitor, and process approved markdowns, write-offs, and necessary maintenance
  • Monitor and answer billing department email and telephone hotlines
  • Provide 3E assistance to attorneys and Legal Practice Specialists
  • Assist attorneys and Legal Practice Specialists in understanding billing processes, policies, and procedures
  • Assist Accounts Receivable and Collections staff in resolving or preventing billing errors
  • Process daily time loads
  • Assist with new matter setup, opening discounts, and rate exceptions
  • Complete special projects and analyses as directed

Requirements:

  • Minimum of 5 years of relevant experience, preferably in a law firm environment
  • Bachelor's degree preferred
  • Prior experience with billing for an Intellectual Property practice preferred
  • Prior experience with 3E required
  • Ability to analyze, assess possible problems, prioritize concerns, and make decisions
  • Ability to perform well under pressure
  • Must be able to adapt schedule to changing environment
  • Strong work ethic, flexible, dependable, and positive can-do attitude
  • Ability to focus and deliver tangible results, diligent in achieving associated objectives
  • Must be able to maintain high level of confidentiality
  • Should have skills to coordinate resources to help others meet their resources
  • Act as a role model in helping others solve complex problems
  • Ability to communicate effectively, orally and in writing
  • Must be a good planner who is very detail-oriented and has the ability to organize and prioritize
  • Extensive electronic billing experience as well as familiarity with multiple e-billing vendor systems is desired
  • Experience with Cognos-based applications is preferred
  • Experience in a multi-currency setting preferred
  • Must have experience in Excel, especially with the use of Pivot tables

This is a full-time, regular position with a multi-faceted health benefit package including medical, dental, and vision. The firm also offers life insurance, short-term disability plans, and retirement plans in addition to holidays and paid time off. The firm offers hybrid work schedules combining in-office work days as well as remote work days.

The pay range for this position is $30.56 to $45.84 per hour.

Kilpatrick Townsend & Stockton is an Equal Opportunity Employer.



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