Support Services Specialist

2 days ago


Plainfield, New Jersey, United States Catholic Charities of the Archdiocese of Newark Full time

We are seeking a skilled Support Services Representative to join our team at Catholic Charities of the Archdiocese of Newark. In this full-time role, you will be responsible for managing patient accounts and providing excellent customer service.

**Key Responsibilities:**

  • Answer phone calls and respond to consumer inquiries in a professional manner
  • Organize and maintain accurate records of patient appointments and medical information
  • Collaborate with healthcare professionals to ensure smooth scheduling and record-keeping
  • Assist with administrative tasks such as data entry and document scanning
  • Support the team leader and supervisor with special projects and initiatives

**Requirements and Qualifications:**

  • High school diploma or equivalent required; two years of experience in a similar role preferred
  • Bilingual skills (English/Spanish) highly desirable

Your estimated annual salary for this position would be around $52,000 - $62,000, depending on your qualifications and location. If you are passionate about delivering exceptional customer service and working in a dynamic team environment, please submit your application.



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