Administrative Support Specialist

4 days ago


Milwaukee, Wisconsin, United States Wisconsin Community Services Full time
Job Title: Administrative Support Specialist

Join Wisconsin Community Services as an Administrative Support Specialist and play a vital role in ensuring the smooth operation of our North Avenue Campus. As the first point of contact for visitors, you will provide exceptional customer service, manage conference room scheduling, and perform various administrative tasks to support our team.

Key Responsibilities:
  • Greeting and Welcoming Visitors: Greet and welcome visitors in a courteous and professional manner, ensuring a positive experience for all.
  • Phone and Email Management: Answer incoming phone calls, take messages, and transfer calls to appropriate staff members, while also managing email correspondence.
  • Conference Room Scheduling: Coordinate and schedule the use of conference rooms for meetings and events, ensuring seamless execution.
  • Administrative Support: Provide general administrative support to staff as needed, including data entry, filing, and other tasks.
  • Communication and Liaison: Act as a liaison to agency Facilities, IT, and Development and Communications staff for North Avenue campus agency building occupants, ensuring effective communication and collaboration.
Requirements:
  • Education: Minimum of a high school diploma or equivalent required.
  • Experience: Prior experience in reception or office administration preferred.
  • Skills: Proficiency in scheduling software and Microsoft Office Suite, strong organizational skills, attention to detail, excellent communication and customer service skills, and ability to multitask and prioritize tasks effectively.
Working Conditions:

Work is performed within an office setting that is in operation between the hours of 7:00a 9:00pm daily, depending on scheduled programming; five to seven days a week.

Must be able to climb two to three flights of stairs and be mobile throughout the facility. Must be able to sit for extended periods of time and walk perimeter of the building. Some lifting is required with inventory packages.



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