Transportation Coordinator

2 days ago


Concord, California, United States Center for Elders' Independence Full time
Job Title: Transportation Coordinator

The Transportation Coordinator plays a vital role in ensuring the smooth operation of transportation services for our participants. As a liaison between the transportation department, center staff, and participants, you will be responsible for facilitating high-quality transportation services, providing updates and answers to real-time issues, and delivering excellent customer service.

Key Responsibilities:

  • Coordinate with the Dispatch Supervisor to ensure seamless transportation services
  • Act as the IDT member at the assigned Center for required meetings
  • Communicate with participants and staff regarding transportation updates and changes
  • Utilize transportation department software to review past, current, and future trips, and on-time performance
  • Cancel trips as needed and notify participants and CEI staff of any updates or changes
  • Assist with investigations into transportation-related grievances
  • Perform other duties as assigned

Requirements:

  • High school diploma or equivalent
  • 1-2 years' experience in a transportation-related industry
  • Excellent interpersonal and communication skills
  • Strong computer skills, including word processing, spreadsheets, and databases
  • Ability to work independently and as part of a team

About Us:

Center for Elders' Independence is a PACE organization that provides high-quality, affordable, integrated healthcare services to the elderly. We are committed to promoting autonomy, quality of life, and the ability of individuals to live in their communities.



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