Retail Customer Service Representative

1 month ago


Fresno, California, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain accurate records of sales and inventory.
  • Maintain a clean and organized store environment, including the sales floor, checkout lanes, and stockroom.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
  • Participate in ongoing training and development to improve skills and knowledge in customer service, sales, and inventory management.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
  • Competitive hourly wage and performance-based incentives.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan and stock purchase program.
  • Paid time off and holidays.
Why Join Our Team?

At Sam's Club, we are committed to providing a positive and supportive work environment that allows our associates to grow and succeed. We offer a competitive compensation package, opportunities for career advancement, and a comprehensive benefits program. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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