Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Accounts Specialist to join our team at Brownswood Nursery. As a key member of our sales team, you will be responsible for managing all Sales Orders and estimates for both Wholesale and Retail customers, as well as routing deliveries. Your primary focus will be on providing exceptional customer service, ensuring timely and accurate order fulfillment, and maintaining a positive and professional image of our company.
Key Responsibilities:
- Manage all Sales Orders and estimates for Wholesale and Retail customers
- Route deliveries and ensure timely order fulfillment
- Provide exceptional customer service and support
- Maintain a positive and professional image of the company
- Collaborate with the sales team to achieve sales goals and objectives
Requirements:
- 2+ years of retail/wholesale experience or equivalent customer service experience
- Strong work ethic, integrity, and organizational skills
- Ability to interact with clients and potential customers in a professional and courteous manner
- Familiarity with Microsoft Office and ability to handle physical activity
What We Offer:
- Competitive salary commensurate with experience
- Potential for personal and professional growth
- On-the-job training and horticultural certification opportunities
- 401K with a 4% employer match and paid time off
- Childcare partial reimbursement credit and employee discount
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