Customer Service Manager

3 days ago


Carrollton, Texas, United States Innovations in Nutrition + Wellness Full time
Job Title: Customer Account Manager

Join Innovations in Nutrition + Wellness as a Customer Account Manager and take on a challenging role that requires strong communication and problem-solving skills. As a key member of our team, you will be responsible for managing customer relationships, identifying business opportunities, and driving revenue growth.

Key Responsibilities:
  • Develop and maintain strong relationships with key customers to understand their needs and preferences.
  • Identify and pursue new business opportunities to drive revenue growth and expand our customer base.
  • Collaborate with internal teams to ensure seamless execution of customer projects and meet customer expectations.
  • Monitor and analyze customer feedback to improve our services and products.
  • Develop and implement sales strategies to achieve sales targets and grow our customer base.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • 8-10 years of experience in sales, account management, or a related field.
  • Proven track record of managing major accounts and driving revenue growth.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work independently and as part of a team.
Competencies:
  • Problem-solving: Identifies and resolves problems in a timely manner.
  • Customer Service: Manages difficult customer situations and responds promptly to customer needs.
  • Oral Communication: Speaks clearly and persuasively in positive or negative situations.
  • Written Communication: Writes clearly and informatively and presents numerical data effectively.
  • Teamwork: Balances team and individual responsibilities and contributes to building a positive team spirit.

Why Join Us?

Innovations in Nutrition + Wellness is a dynamic and growing company that offers a challenging and rewarding work environment. As a Customer Account Manager, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the growth and success of our company.



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