Service Technician II
6 hours ago
Securitas Technology Corporation is a leading provider of electronic security solutions, with a global presence and a commitment to excellence.
We are seeking a highly skilled Service Technician II to join our team. As a Service Technician II, you will be responsible for providing technical support and maintenance for our electronic security systems, including access control, CCTV, and intrusion systems.
Key Responsibilities:- Respond to trouble tickets and ensure application uptime and system performance.
- Diagnose and resolve application issues, both individually and as part of a team.
- Perform preventative maintenance tasks to maximize application availability and identify system faults.
- Configure and troubleshoot low voltage equipment, including access control and CCTV systems.
- Document all system modifications through a digital change control tracking system.
- Produce high-quality technical documentation describing system deployment, for both technical and non-technical audiences.
- Perform pre-deployment end-to-end testing of upgrades and major modifications.
- Install software upgrades and major modifications on-site.
- High school diploma or equivalent required.
- Familiarity with installing and troubleshooting low voltage equipment.
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
- Strong working knowledge of Microsoft Office.
- Excellent written and verbal communication skills.
- Working knowledge of IP addressing equipment.
- Excellent problem-solving and analytical skills.
- Excellent time management skills.
- Positive attitude and strong work ethic.
- Certifications in enterprise-grade CCTV and access control systems a plus.
- Competitive salary.
- Company training and industry-leading certification program.
- Company vehicle.
- Company cell phone.
- Medical, dental, vision, and life insurance.
- Company-paid short-term and long-term disability.
- 401(k) with 60% match up to 6% of salary.
- Paid vacation, holiday, and sick time.
- Educational assistance.
- Exceptional growth opportunities.
- Wide variety of employee discounts on travel, equipment, and more.
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