Sales Representative

1 week ago

Lihue, Hawaii, United States Honsador Lumber Full time
Job Description

Honsador Lumber is seeking a highly motivated and results-driven Inside Sales Representative to join our team in Lihue, Hawaii.

This is a fantastic opportunity for a sales professional to work in a fast-paced environment, providing outstanding customer service and supporting the strategic plan and sales goals of our branch.

Key Responsibilities:

  • Determine customers' needs and recommend appropriate products and solutions, guiding customers to make informed decisions.
  • Prepare and interpret customers' needs and job requirements from plan specifications, material listings, and other information provided.
  • Respond to customer inquiries regarding product selection, order placement, pricing, and delivery schedules.
  • Prepare accurate quotes and clarify product details, special order lead times, estimated arrival, and delivery.
  • Communicate company processes and procedures regarding quote reviews, approvals, and final product delivery.
  • Continuously improve and maintain in-depth product knowledge and expertise.
  • Code and input customer orders, pricing information, and schedule delivery of products.
  • Follow up on deliveries to ensure materials arrive complete and on time.
  • Maintain a weekly journal of quotes and sales activity reports.
  • Attend product knowledge training and updates.
  • Provide administrative support for quoting, selling, shipping, and receiving, delivery, and customer service.
  • Use professional skills, courtesy, and respect when servicing and interacting with customers, vendors, and colleagues.
  • Participate in special projects, events, and tasks assigned by the General Manager to maintain and improve customer base and product sales.

Requirements:

  • Previous sales experience in new construction and/or commercial projects preferred.
  • Able to work in a fast-paced team environment with time constraints, deadlines, and organize a large workload.
  • Excellent communication and interpersonal skills.
  • Basic knowledge of Microsoft Office (Word, Outlook, Excel) required.
  • Excellent computer and math skills.
  • Effective time management and prioritization skills.
  • Ability to work in a team atmosphere.

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