Customer Relationship Banker Lead

3 weeks ago


Cleveland, Ohio, United States Dollar Bank Full time

Job Overview:

Dollar Bank is seeking a highly motivated and results-driven Customer Relationship Banker Lead to join our team. As a key member of our branch, you will play a critical role in delivering exceptional customer service and driving business growth.

About the Role:

In this dynamic position, you will be responsible for building and maintaining strong relationships with customers, identifying opportunities to offer additional products and services, and providing expert advice on banking solutions. You will work closely with our sales team to develop strategies that drive revenue growth and contribute to the overall success of our bank.

Responsibilities:

  • Develop and implement effective sales strategies to meet or exceed customer acquisition targets
  • Build and maintain relationships with existing customers, identifying opportunities to upsell and cross-sell products and services
  • Provide expert advice on banking solutions, including checking, savings, credit cards, loans, and digital banking
  • Collaborate with colleagues to achieve team sales goals and objectives
  • Maintain accurate records of customer interactions and sales performance

Requirements:

  • High school diploma or equivalent required; college degree preferred
  • Minimum 1 year of experience in customer-facing role, preferably in financial services or retail industry
  • Leadership skills and ability to motivate and lead others
  • Excellent communication and interpersonal skills
  • Ability to travel as needed for training and meetings

Benefits:

We offer a comprehensive benefits package, including:

  • Competitive salary: $55,000 - $65,000 per annum (based on location)
  • Medical, dental, and vision insurance
  • 401(k) plan with immediate vesting
  • Tuition reimbursement
  • Gym membership reimbursement

Why Join Dollar Bank?

Dollar Bank is an equal opportunity employer committed to diversity and inclusion. We strive to create a work environment that is inclusive, respectful, and supportive of all employees. If you are passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.



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