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Customer Service Representative
2 months ago
Big Sandy is seeking a Customer Service Representative / Administrative Employee in the Energy Industry (m/f/d) to join our team. As a DMS enabler, you will be responsible for providing customer support, processing master data, and handling customer inquiries.
Key Responsibilities:- Provide telephone and written customer support (inbound)
- Process master data, invoices, complaints, and inquiries
- Product and tariff consulting
- Participate in active processing of customer requests
- Independently handle tasks in areas such as billing, market communication, device and energy data management, etc.
- Completed training or experience in customer service
- Good communication skills, both written and verbal
- Flexibility to work shifts between 7am and 8pm
- Reliability and team spirit
- PC proficiency
As a DMS enabler, you will be part of a dynamic team that is shaping the future of the energy industry. If you are looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.