Senior Program Coordinator

2 weeks ago

Shrewsbury, Massachusetts, United States UMass Med School Full time
Job Summary

We are seeking a highly skilled and experienced Senior Program Coordinator to join our team at UMass Med School. This is a dynamic and challenging role that requires a strong background in office administration and project coordination.

Key Responsibilities
  • Provide advanced level support services to the Director and other staff members.
  • Coordinate and perform high-level administrative tasks, including setting priorities and procedures.
  • Lead small projects or subcomponents of larger projects, collaborating with the Director or designee.
  • Assist in the coordination of programs to ensure effective implementation of services.
  • Participate in the development and implementation of project-related activities for the department.
  • Implement and manage assigned deliverables in accordance with project objectives.
  • Document and maintain current project development reports, meeting minutes, decisions, progress reports, schedules, budgets, and other pertinent records.
  • Ensure that program-related activities are timely, successful, and meet customer expectations.
  • Perform preliminary data collection and analysis for review with senior staff.
  • Extract preliminary results from data analysis and present to senior staff and project teams.
  • Develop and maintain effective relationships with team members, senior leadership, and other project stakeholders.
  • Update the Director or designee on issues or challenges related to program administration in a timely manner.
  • Make recommendations for changes in procedures and guidelines and formulate strategies for accomplishing program objectives.
  • Prepare multi-media presentations and reports using various software applications.
  • May participate in oral and written reporting and presentations of project findings.
  • Evaluate methods and procedures or develop techniques for processing work or improving the efficiency/effectiveness of the program.
  • Develop and maintain personnel action forms, including oversight of all PA and payroll processing and maintaining personnel files.
  • Review pertinent correspondence, communications, and other background materials on a daily basis to remain current on project and operation details.
  • Draft routine correspondence, meeting minutes, management reports for the Director or designee and department staff.
  • Maintain the confidentiality of all business documents and correspondence per UMass Chan/ForHealth Consulting policies and HIPAA regulations.
  • Develop and maintain time schedules for program staff, project events, and office activities.
Requirements
  • Bachelor's Level Degree or equivalent in Business Administration or related field.
  • 3 years of office experience with progressive responsibility.
  • Demonstrated project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent decision-making.
  • Proven experience in managing budgets, maintaining record systems, and administering management practices.
  • Ability to work in a team and meet performance deadlines in a dynamic environment.
  • Possess the organizational, verbal, written, and interpersonal skills necessary to interact effectively with all levels of personnel.
  • Proficient in Microsoft Office products.
  • Demonstrated ability to work appropriately with confidential information.

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