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Director of Family Support Services

2 months ago


Statesville, North Carolina, United States Iredell County Partnership for Young Children Full time
Job Title: Director of Family Support Services

Join the Iredell County Partnership for Young Children as we seek a highly skilled and dedicated Director of Family Support Services to lead our family support programs.

About the Role

The Director of Family Support Services will be responsible for implementing and managing family support services, promoting a comprehensive continuum of services within the community, and creating family environments conducive to healthy growth and development.

Key Responsibilities
  • Administer family support programs, including Family Navigation, Kaleidoscope Play & Learn, Early Learning Resource Center(s), Dolly Parton's Imagination Library, and Raising a Reader.
  • Plan, implement, and evaluate programs; supervise staff; develop and coordinate outreach; monitor budgets and expenses.
  • Provide direct service to families, as needed.
  • Maintain appropriate certifications and credentials.
Personnel Management/Coordination
  • Recruit, train, and supervise family support staff and volunteers.
  • Conduct department staff meetings and coordinate communication/information.
  • Ensure staff compliance with all Partnership personnel policies and procedures.
  • Establish work plans with assigned staff and monitor progress.
Program Development
  • Research best practices for program delivery.
  • Track parenting activities in the community and recommend new programs as determined by the Partnership's strategic plan and community needs.
  • Provide direction, leadership, assessment, implementation, and staff development for family support programs.
  • Review and coordinate family support services with other Partnership and community services.
Collaboration/Community Outreach
  • Participate in community or statewide initiatives, committees, and/or forums or ad hoc groups formed to focus on the needs of families of young children.
  • Build and strengthen relationships with community organizations serving families of young children.
  • Broaden community awareness about the Partnership's family support services.
  • Advocate on behalf of young children, their parents, and families.
  • Provide training to parents, community groups, and/or partnering agencies.
Marketing/Outreach
  • Market and recruit families for Partnership services.
  • Work with the Community Education and Public Awareness Coordinator to produce news releases, publications, presentations, reports, and other vehicles to increase awareness of family support services.
Resource Development
  • Identify funding sources for parent education and family support services and draft grant proposals as warranted.
  • Participate in and support all Partnership fundraising efforts.
Fiscal Management
  • Provide oversight to family support activity budgets.
  • Ensure proper expenditures of budgeted funds.
  • Monitor paperwork and documentation kept on all family support expenditures to ensure accountability for Smart Start and other funding sources.
  • Fully comply with all fiscal policies and procedures.
Evaluation
  • Systematically collect and analyze information about activities, characteristics, and outcomes of family support activities to assist staff and Board of Directors with data regarding progress toward impacting county-wide early childhood issues, progress toward addressing Partnership needs or target populations, and overall effectiveness of family support.
  • Ensure regular data entry into computer databases.
  • Complete required Partnership and program reports.
Requirements
  • Bachelor's degree in a field related to social work, human services, or child development from an accredited college or university and five (5) or more years' experience in supervision of staff and programs working with families, with an emphasis on program development, management, and evaluation.
  • Master's degree preferred. Equivalent combination of education and experience considered.
  • Must be able to connect with families, children, and coworkers with enthusiasm and professionalism.
  • Knowledge of principles of family support and/or Strengthening Families Protective Factors Framework.
  • Proficiency in Microsoft Applications.
  • Ability to present information effectively in writing and orally.
  • Ability to effectively present information to small groups, top management, and/or boards.
  • Ability to communicate and work effectively with people from diverse backgrounds.
  • Ability to adapt to and support a changing work environment and new demands.
  • Attention to detail, and compliance with rules, regulations, and deadlines.
  • Ability to assess and report on programmatic compliance.
  • Ability and experience managing program budgets.
  • Ability to write reports and present findings.
  • A high level of organizational and interpersonal skills.
  • Ability to work independently and as part of an integrated team.
  • Ability to lift up to 40 pounds.