Customer Service Representative

4 weeks ago


Fullerton, California, United States Gold's Gym Full time
Front Desk Associate Role

At Gold's Gym, we're looking for a skilled Front Desk Associate to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members. Your duties will include greeting and welcoming members, answering inquiries, and resolving complaints in a professional and courteous manner. You'll also be responsible for registering new members, processing membership payments, and maintaining the cleanliness and organization of the front desk area. Additionally, you'll assist with scheduling and coordinating fitness classes and personal training sessions, and ensure that all members adhere to gym policies and safety guidelines. If you're a team player with excellent communication skills and a passion for delivering exceptional customer service, we'd love to hear from you

  • Provide exceptional customer service to members
  • Register new members and process membership payments
  • Maintain the cleanliness and organization of the front desk area
  • Assist with scheduling and coordinating fitness classes and personal training sessions
  • Ensure all members adhere to gym policies and safety guidelines


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