Customer Service Representative

4 weeks ago


Fullerton, California, United States Allco Fullerton Insurance Agency Full time
Job Title: Customer Service Representative - Insurance Expert

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Allco Fullerton Insurance Agency. As an Insurance Expert, you will be responsible for providing exceptional customer service to our policyholders, resolving billing issues, and making policy suggestions.

Key Responsibilities:

* Provide excellent customer service to policyholders, responding to their inquiries and resolving their issues in a timely and professional manner.

* Generate policy quotes and provide coverage advice to new and potential customers.

* Make accurate modifications to consumer policies based on the information provided.

* Track current marketing activities to respond to insurance-related inquiries.

* Establish working relationships with clients, potential clients, and companies we represent.

* Support teammates with follow-up for clients and prospects.

* Research and resolve coverage questions.

* Promptly respond to client needs either on the phone or electronically.

* Maintain client files and process routine correspondence between our agency and the client or company.

Requirements:

* Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems.

* High school diploma or GED equivalent needed.

* General understanding of insurance policies and schedules is preferred.

* Excellent active listening, interpersonal, and communication skills.

* Prior work in a customer-facing position or customer service role is required.

* Fluency in Spanish, written and spoken.

About Us:

At Allco Fullerton Insurance Agency, we foster a tight-knit, purpose-driven team committed to creating meaningful, positive impacts on the lives of individuals, families, and small businesses. Our foundation rests on the bedrock of strong relationships—among our team members, with our valued clients, potential clients, our vibrant community, and the trusted insurance companies we partner with.

As an independent agency, we firmly uphold a client-centric philosophy, prioritizing our clients' needs above all else, ensuring they receive tailored insurance solutions that truly meet their unique requirements.

If you're seeking a career with purpose, the opportunity to build enduring connections, and the chance to put clients first, we invite you to join our dedicated team.

  • Fullerton, California, United States Evs Full time

    Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Evs. As a key member of our marketing and customer service team, you will be responsible for supporting the execution of our marketing campaigns and providing exceptional customer service to our clients.Key...


  • Fullerton, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sale SystemEnsure orders are accurate and organizedContribute to a...


  • Fullerton, California, United States Raising Cane's Full time

    Job Summary:As a Customer Service Representative at Raising Cane's, you will be responsible for providing exceptional customer experiences. This includes ensuring all food orders are prepared to our high standards, taking orders from customers, and processing payments efficiently. Additionally, you will be responsible for maintaining a clean and safe...


  • Fullerton, California, United States Sunny Sky Products Full time

    Job DescriptionSunny Sky Products is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support and sales assistance to our Dr Smoothie customers.The primary objective of this role is to support our distributor customers by processing requests...


  • Fullerton, California, United States Supreme Fitness Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Supreme Fitness Group.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests.Respond to member inquiries and concerns in a timely and professional manner.Handle front desk activities,...


  • Fullerton, California, United States Connie Hwang Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional service to our clients, developing leads, and marketing our products and services.ResponsibilitiesProvide prompt, accurate, and friendly...


  • Fullerton, California, United States Allco Fullerton Insurance Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Allco Fullerton Insurance. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Establish and maintain strong relationships with clients and...


  • Fullerton, California, United States El Pollo Loco Full time

    El Pollo Loco Service Team Member Job SummaryAs a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your key responsibilities will include greeting and assisting customers with their orders, processing and assembling customer orders efficiently,...


  • Fullerton, California, United States Banc of California Full time

    About the RoleBanc of California is seeking a highly skilled and customer-focused Customer Relationship Officer to join our team. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, building strong relationships, and driving business growth.Key ResponsibilitiesProvide exceptional customer service,...


  • Fullerton, California, United States Raising Cane's Full time

    Raising Cane's is seeking a Customer Service Associate to provide a positive customer experience. Key responsibilities include:Food Preparation: Ensure all food orders are prepared to standards.Customer Service: Take orders from customers and process payments efficiently.Cleanliness: Clean tables, floors, and other areas of the restaurant.Safety Procedures:...


  • Fullerton, California, United States Wingstop Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. Your key responsibilities will include:Acting as the face and voice of Wingstop to all guests who walk into the restaurantInteracting with guests by greeting them, answering the phone,...


  • Fullerton, California, United States Supreme Fitness Group Full time

    Job DescriptionThe Membership Experience Specialist will be responsible for delivering exceptional customer service to Supreme Fitness Group members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.Key Responsibilities:Provide a superior level of...


  • Fullerton, California, United States Gold's Gym Full time

    Front Desk Associate RoleAt Gold's Gym, we're looking for a skilled Front Desk Associate to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members. Your duties will include greeting and welcoming members, answering inquiries, and resolving complaints in a professional and...


  • Fullerton, California, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive shopping experience for our guests.Key Responsibilities:Provide exceptional customer service by greeting...


  • Fullerton, California, United States Wingstop Restaurants Full time

    Key Responsibilities:As a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering World Class service to our guests. This includes greeting and interacting with guests, taking and delivering orders, and providing a positive and genuine experience.Key Skills:Excellent communication and interpersonal skills, ability to...


  • Fullerton, California, United States AAA Full time

    Insurance Service Representative RoleAs an Insurance Service Representative at AAA, you will provide administrative support and member service support for the Insurance Agents in the Branch Office. Key responsibilities include verifying new business applications, processing insurance and membership payments, and updating electronic member information....


  • Fullerton, California, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This includes greeting guests authentically, engaging in friendly conversation, and providing assistance as needed. You will also welcome guests into self-checkout and scan and bag their items efficiently.About the Role:This is a fantastic...


  • Fullerton, California, United States Gold's Gym Full time

    Key Responsibilities:Greeting and Welcoming Members: Provide a warm and friendly welcome to all members, ensuring they feel valued and appreciated.Exceptional Customer Service: Respond to inquiries and resolve complaints in a timely and professional manner, exceeding member expectations.Membership Management: Register new members, process membership...


  • Fullerton, California, United States Allco Fullerton Insurance Agency Full time

    Customer Service Representative - InsuranceWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Allco Fullerton Insurance Agency. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our policyholders, resolving billing issues, amending policies, and...


  • Fullerton, California, United States Supreme Fitness Group Full time

    Key Responsibilities:As a Member Services Representative at Supreme Fitness Group, you will be responsible for providing exceptional customer service to our members. This includes assisting with inquiries and concerns, maintaining accurate records of member interactions and transactions, and processing membership applications and payments.Additional...