Current jobs related to Event Coordinator and Customer Experience Specialist - Vienna, Virginia - Michaels Arts and Crafts

  • Event Coordinator and Customer Service Representative

    2 weeks ago

    Vienna, Virginia, United States Michaels Stores Full time

    Event Coordination and Customer ServiceAs an Event Coordinator and Customer Service Representative at Michaels Stores, you will be responsible for planning and coordinating events within our stores to provide a stress-free, fun, and engaging experience for our guests. This includes events such as kids' birthday parties and other craft classes or events. You...

  • Customer Experience Specialist

    1 month ago

    Vienna, Virginia, United States Diventures Full time

    Customer Experience Specialist Role ProfileAt Diventures, we harness our passion and the power of water to drive positive change and have a great time doing it. The Customer Experience Specialist plays a vital role in our mission by crafting exceptional experiences for our customers, sharing our enthusiasm, and fostering a culture of excellence.Key...

  • Marketing Coordinator

    3 weeks ago

    Vienna, Virginia, United States Virginia Tire and Auto Full time

    Marketing Coordinator Job DescriptionVirginia Tire & Auto is seeking a highly motivated and detail-oriented Marketing Coordinator to join our team. As a Marketing Coordinator, you will play a key role in supporting the Marketing Team in executing brand marketing through local events and digital ads.Key Responsibilities:Work closely with the Marketing...

  • Marketing Coordinator

    2 weeks ago

    Vienna, Virginia, United States Virginia Tire and Auto Full time

    Job Title: Marketing CoordinatorVirginia Tire & Auto is seeking a Marketing Coordinator to join our team. As a Marketing Coordinator, you will be responsible for supporting the Marketing Team in executing brand marketing through local events and digital ads.Key Responsibilities:Work directly with the Marketing Director on all projects, supporting the Brand &...

  • Marketing Coordinator

    2 weeks ago

    Vienna, Virginia, United States Virginia Tire and Auto Full time

    We are seeking a skilled Marketing Coordinator to support our Marketing Team at Virginia Tire & Auto. This role will provide a great learning opportunity for anyone looking to gain experience in all aspects of Marketing, from branding and brand campaigns to digital, social, and traditional media as well as local and event marketing.This role will be exposed...

  • Customer Experience Coordinator

    1 month ago

    Vienna, West Virginia, United States TJ Maxx Full time

    Customer Experience CoordinatorAt TJ Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service. Your responsibilities will include:Leading a team of Associates to provide prompt and courteous customer serviceTraining and...

  • Event Coordinator

    2 weeks ago

    Vienna, Virginia, United States SourceAmerica Full time

    About the Role:SourceAmerica is seeking a skilled Meeting & Events Planner - Hybrid to join its Marketing Communications team in Vienna, VA. As a key member of the team, you will be responsible for planning and executing events that align with the company's goals and objectives.Key Responsibilities:Develop and implement event strategies that meet business...

  • Club Experience Coordinator

    2 months ago

    Vienna, Virginia, United States ClubCorp Full time

    Member Experience CoordinatorInvited is seeking a highly motivated and service-oriented Member Experience Coordinator to join our team. As a key member of the Member Experience Team, you will play a vital role in creating remarkable experiences for our Club Members.Key Responsibilities:Set up for Member check-in, including name badges and welcome signs.Make...

  • Customer Experience Representative

    2 weeks ago

    Vienna, Virginia, United States DiVentures Full time

    Customer Experience Specialist Role ProfileAt DiVentures, we are passionate about using the power of water to make a positive impact on people's lives. As a Customer Experience Specialist, you will play a key role in creating exceptional experiences for our customers, sharing product knowledge, and providing personalized recommendations to enhance their...

  • Customer Experience Liaison

    2 weeks ago

    Vienna, Virginia, United States Diventures Full time

    Customer Experience Specialist Role ProfileAt Diventures, we harness our passion and the power of water to drive positive change and have fun doing it. The Customer Experience Specialist plays a vital role in our mission by crafting exceptional experiences for our customers, sharing our values, and fostering a culture of excellence.Key Responsibilities:...

  • Customer Experience Representative

    4 weeks ago

    Vienna, Virginia, United States Diventures Full time

    Customer Experience Specialist Role ProfileAt Diventures, we're passionate about making a splash in the lives of our customers. As a Customer Experience Specialist, you'll play a key role in creating unforgettable experiences for our water-loving community.Key Responsibilities:Develop strong relationships with customers to understand their unique needs and...

  • Customer Experience Representative

    4 weeks ago

    Vienna, Virginia, United States DiVentures Full time

    Customer Experience Specialist Role ProfileAt DiVentures, we're passionate about creating unforgettable experiences for our customers. As a Customer Experience Specialist, you'll play a key role in making this happen.Key Responsibilities:Create positive experiences for customers by sharing product knowledge, providing gear and class recommendations, and...

  • Service Team Member

    4 weeks ago

    Vienna, Virginia, United States Michaels Arts and Crafts Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Arts and Crafts. As a Service Team Member, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.Key ResponsibilitiesCustomer Service:...

  • Lead Event Specialist Part Time

    2 weeks ago

    Vienna, West Virginia, United States Product Connections Full time

    OverviewProduct Connections is an Experiential Engagement Agency that specializes in developing and implementing In-Store product demos and Customer Engagement Experiences inside Sam's Club throughout the US and Puerto Rico.We are seeking a skilled Lead Event Specialist to support leading a team of product samplers inside of a Sam's Club.This part-time Lead...

  • Bakery Team Member

    2 weeks ago

    Vienna, West Virginia, United States Giant Food Full time

    At Giant Food, we're proud to be a leader in the retail grocery space, serving over 2 million customers weekly and boasting annual sales of $5 billion. With a rich history dating back to 1936, when we first opened our doors in Washington D.C., we've since grown to over 160 stores across D.C., Maryland, Virginia, and Delaware. Our mission is simple: we aim to...

  • Customer Experience Specialist

    2 months ago

    Vienna, Virginia, United States Silver Diner Development, LLC Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Host/Hostess at Silver Diner Development, LLC.Key Responsibilities:Provide exceptional customer service and ensure a warm and welcoming atmosphere for all guests.Manage the front-of-house operations, including seating, serving, and maintaining a clean and...

  • Cybersecurity Event Strategist

    2 weeks ago

    Vienna, Virginia, United States Merlin International, Inc. Full time

    Job DescriptionMerlin International, Inc. is seeking a highly skilled Cybersecurity Event Strategist to develop and oversee the strategy and execution of all Merlin Group events. The successful candidate will be responsible for creating and managing the annual event calendar, coordinating with internal staff, partners, and vendors, and ensuring flawless...

  • Cybersecurity Event Strategist

    3 weeks ago

    Vienna, Virginia, United States Merlin International, Inc. Full time

    Job Title: Events ManagerJob SummaryMerlin International, Inc. is seeking a seasoned Events Manager to lead the development and execution of high-profile events in the cybersecurity industry. The ideal candidate will have a proven track record of designing and delivering world-class events that drive business outcomes.Key ResponsibilitiesDevelop and execute...

  • Sales Coordinator

    3 weeks ago

    Vienna, Virginia, United States ASM Global Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Sales Coordinator to join our team at ASM Global. The successful candidate will provide administrative support to the Sales department, ensuring seamless execution of sales-related tasks and events.Key ResponsibilitiesFilter and prospect leads from a curated listGreet and assist clients,...

  • Administrative Coordinator

    4 weeks ago

    Vienna, Virginia, United States HDR Full time

    Administrative Specialist Role at HDRAt HDR, we're committed to creating a workplace where every employee feels valued, respected, and empowered to bring their authentic selves to work every day. As an Administrative Specialist, you'll play a vital role in supporting our team's success by providing exceptional administrative support.Key...

Event Coordinator and Customer Experience Specialist

2 months ago

Vienna, Virginia, United States Michaels Arts and Crafts Full time
Job Summary

We are seeking a highly skilled and enthusiastic Event Coordinator and Customer Experience Specialist to join our team at Michaels Arts and Crafts. As a key member of our store team, you will be responsible for planning and coordinating events, providing exceptional customer service, and ensuring a seamless shopping experience for our guests.

Key Responsibilities
  • Event Coordination
    • Plan and coordinate multiple events simultaneously, including children's birthday parties and other craft classes or events.
    • Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
    • Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
    • Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
    • Communicate events with clients and store team members.
    • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
    • Adjust plans and events based on client's feedback and needs.
    • Create backup or emergency plans to be executed as needed.
    • Ensure client satisfaction for scheduled events.
    • Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
  • Customer Experience
    • Help customers shop, locate products, and provide them with solutions.
    • Provide fast and friendly check out experience.
    • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
    • Educate customer on Voice of Customer (VOC) survey.
    • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
    • Participate in the truck un-load, stocking and planogram (POGs) processes.
    • Complete merchandise recovery and maintenance.
    • Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
    • Support shrink and safety programs.
    • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
    • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
    • Cross trained in Custom Framing selling and production.
    • Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
    Requirements
    • Energetic and enthusiastic personality.
    • The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
    • Must have excellent people skills.
    • Must have experience working with children and children's events.
    • Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
    • Must have organizational skills, interpersonal skills, and creative problem-solving skills.
    • Retail and/or customer service experience required.
    Work Environment
    • Ability to remain standing for long periods of time.
    • Ability to move throughout the store.
    • Regular bending, lifting, carrying, reaching, and stretching.
    • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
    • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.