Customer Experience Specialist
2 months ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Host/Hostess at Silver Diner Development, LLC.
Key Responsibilities:
- Provide exceptional customer service and ensure a warm and welcoming atmosphere for all guests.
- Manage the front-of-house operations, including seating, serving, and maintaining a clean and organized dining area.
- Work collaboratively with the kitchen staff to ensure seamless service and timely food delivery.
- Upsell and promote our menu items, including our award-winning Fresh & Local Menu.
- Maintain a thorough knowledge of our menu, including ingredients, preparation methods, and nutritional information.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
- Previous experience in a fast-paced food service environment.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing situations.
- Availability to work weekends and holidays.
What We Offer:
- A competitive hourly rate and opportunities for advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan and employee assistance program.
- Meal discounts and gym membership discounts.
About Us:
Silver Diner Development, LLC is a leader in the casual dining segment, known for our award-winning Fresh & Local Menu and commitment to sustainability. We are proud to be recognized as one of the most diverse places to work and a leader in the family dining category.
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