Customer Experience Specialist

2 months ago


Vienna, Virginia, United States Silver Diner Development, LLC Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Host/Hostess at Silver Diner Development, LLC.

Key Responsibilities:

  • Provide exceptional customer service and ensure a warm and welcoming atmosphere for all guests.
  • Manage the front-of-house operations, including seating, serving, and maintaining a clean and organized dining area.
  • Work collaboratively with the kitchen staff to ensure seamless service and timely food delivery.
  • Upsell and promote our menu items, including our award-winning Fresh & Local Menu.
  • Maintain a thorough knowledge of our menu, including ingredients, preparation methods, and nutritional information.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Previous experience in a fast-paced food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing situations.
  • Availability to work weekends and holidays.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan and employee assistance program.
  • Meal discounts and gym membership discounts.

About Us:

Silver Diner Development, LLC is a leader in the casual dining segment, known for our award-winning Fresh & Local Menu and commitment to sustainability. We are proud to be recognized as one of the most diverse places to work and a leader in the family dining category.



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