Housekeeping Assistant
3 weeks ago
At 21c Museum Hotels, we are seeking a highly motivated and detail-oriented Houseperson to join our hospitality team. As a Houseperson, you will play a vital role in ensuring the cleanliness and maintenance of our public areas, providing exceptional guest experiences, and contributing to the overall success of our hotel.
Key Responsibilities:- Clean and prepare public areas, including lounges, corridors, and elevators, to the highest standards of cleanliness and presentation.
- Remove soiled linen, terry, and trash from housekeeping carts and take to designated locations, recycling where possible.
- Maintain all carpets through extraction and spotting methods, and protect furniture from wear and tear through preventative maintenance.
- Deep clean guest rooms, including carpets, chairs, and bathroom areas, to ensure a high level of cleanliness and presentation.
- Clean all public areas, including stairwells, service areas, and elevators, while maintaining safety and security.
- Aid housekeepers as needed with removal of rollways and stripping of rooms.
- Report any missing or found items, damages, and maintenance issues to the Executive Housekeeper or Housekeeping Supervisor.
- Respond to guest requests and questions, and report any guest issues or complaints to the Executive Housekeeper or Housekeeping Supervisor.
- Stock linen closets with supplies, including soap and shampoo.
- Knowledge of carpet care, tile care, buffing machines, and extractors is a plus.
- Able to work a flexible schedule, as times needed vary based on occupancy.
- Must pass a background check.
- Must be able to lift up to 50 lbs and climb stairs numerous times daily.
- Must be able to understand and follow verbal and written instructions, and communicate both verbally and in writing.
- Must be able to bend down and get on and off the floor numerous times daily.
- High School Diploma or GED.
- Experience is a plus, but not required.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
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