Housekeeping Attendant
1 month ago
At Ameristar Casino Hotel Kansas City, we are seeking a highly motivated and detail-oriented Houseperson to join our Housekeeping team. As a Houseperson, you will be responsible for maintaining the cleanliness and condition of our guest rooms and public areas, ensuring a positive experience for our guests.
Responsibilities:- Provide exceptional guest service by responding promptly to guest requests and resolving any issues in a professional and courteous manner.
- Perform cleaning duties in all rooms, hallways, vending areas, guest landings, stairwells, service landings, and maid closets, adhering to established standards and techniques.
- Remove used laundry and trash from rooms and ensure that rooms are supplied with all necessary hard and soft goods.
- Assist guests with questions or problems, ensuring guest satisfaction and resolving any issues in a timely manner.
- Perform work in all areas of cleaning, including the use of machines and chemicals, and maintain a safe and clean work environment.
- Report any hotel room facility problems related to structure, equipment, or plumbing to the dispatcher.
- Ensure that rooms are supplied with all necessary items, including linens, towels, and amenities, and that the 3-month soft good rotation is completed.
- Assist in department projects as needed and participate in ongoing training and development to improve skills and knowledge.
- Demonstrated knowledge of housekeeping practices and procedures.
- Ability to obtain and maintain all necessary licenses and certifications per Federal, State, and Gaming regulations.
- High School Diploma or equivalent preferred.
- Six (6) months previous cleaning experience preferred.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional guest service, we encourage you to apply for this exciting opportunity.
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Housekeeping Attendant
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