Retail Customer Service Representative

2 days ago


Monroe, Louisiana, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating front-end equipment, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service by acknowledging and greeting members, answering questions, and resolving issues in a timely and professional manner.
  • Operate front-end equipment, including cash registers and self-checkout systems, to process member transactions and maintain accurate records.
  • Maintain a clean and organized store environment by zoning the area, arranging and organizing merchandise, and sweeping the floor.
  • Work effectively in a fast-paced environment, juggling multiple tasks and priorities to meet member needs and achieve sales goals.
  • Collaborate with colleagues to achieve sales goals, resolve member issues, and maintain a positive store environment.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
Benefits

As a Retail Customer Service Associate at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health insurance, 401(k), and paid time off. You will also have access to our education benefit program, Live Better U, which provides tuition, books, and fees for full-time and part-time associates.

Apply now to join our team and start your career at Sam's Club



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