Automotive Service Director

4 days ago


Arlington, Texas, United States Midas of NTX Full time
About the Role

As a leading provider of automotive services, Midas of NTX is seeking an experienced Automotive Service Manager to oversee the daily operations of our service department.

Job Summary

The ideal candidate will have a minimum of 2 years of experience in store or service management, with a strong background in general automotive knowledge and exceptional customer service skills. They will be responsible for managing a team of technicians, overseeing complete vehicle inspections, and delivering exceptional customer experiences while promoting shop services and specials.

Responsibilities
  • Deliver exceptional customer service by listening and consulting customers on their vehicle needs
  • Oversee complete vehicle inspections, building computerized repair orders, and sourcing parts
  • Deliver and discuss pricing estimates with customers, promoting shop service specials
  • Lead, manage, and train team members, ensuring alignment with company vision, purpose, core values, and employee creed
  • Supervise up to ten employees, maintaining inventory counts and overall facility cleanliness
Qualifications
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays
  • Valid driver's license

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus benefits, including health insurance, dental insurance, 401(k) matching, bonus opportunities, paid time off, and training & development.



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