Automotive Service Manager Director

7 days ago


Arlington, Texas, United States Midas of NTX Full time

The ideal candidate will be a seasoned Automotive Service Manager Director with a proven track record of delivering exceptional customer service and driving business growth. The successful candidate will be responsible for leading and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Key responsibilities include:

  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations, building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Requirements include:

  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid drivers license


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