Service Operations Manager

4 days ago


Arlington, Texas, United States Midas of NTX Full time
About the Role

Midas of NTX is seeking an experienced Automotive Service Manager to join our team. As a key member of our service department, you will be responsible for managing a team of technicians, overseeing complete vehicle inspections, and delivering exceptional customer experiences.

Key Responsibilities
  • Manage and direct all automotive and general service technicians
  • Deliver exceptional customer service, listening and consulting customers on their vehicle needs
  • Build relationships with customers, discussing pricing estimates and promoting shop services and specials
  • Lead, manage, and train team members, ensuring alignment with company vision, purpose, core values, and employee creed
  • Supervise up to ten employees, maintaining inventory counts and overall facility cleanliness
Requirements
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays
  • Valid driver's license

We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, plus benefits, including health insurance, dental insurance, 401(k) matching, bonus opportunities, paid time off, and training & development.


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